Support Center

Remove My Dog's/Cat's Profile

Last Updated: Oct 17, 2017 11:09AM PDT
There are a variety of reasons why a pet's profile will need to be removed, such as a pet has passed away.

Please make sure to select the right profile that is to be removed.  Once the button is clicked the profile is deleted.  If the wrong profile was selected and removed, simply create a new profile for the dog.

On a Mobile Device
  1. Tap the More icon in the bottom right corner
  2. Tap on the thumbnail photo of the dog/cat
  3. Tap the Down Arrow (Chevron) in the top right below Edit 

On the Web
  1. Click on the thumbnail photo of the dog/cat in the menu on the left
  2. Click the Down Arrow (Chevron) in the top right below Edit 

The following steps are the same on mobile devices and the web
  1. Click Remove this pet
  2. The profile is deleted
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