Support Center

To Change My Dogs Photo

Last Updated: Oct 21, 2015 12:06PM PDT
On a Mobile Device
  1. Tap the More icon in the bottom right corner
  2. Tap on the thumbnail photo of the dog
  3. Tap Photo ID 
  4. Tap the icon in the top right corner
  5. Click Go to upload a photo from your device or to take a new photo
  6. To upload an existing photo, click on the photo boxes (bottom right)
  7. To take a new photo, use the Bark Button (bottom left) to get your dogs attention, click the Photo Button. Make sure to focus on your dogs face
  8. To retake the photo, click Back in the top left corner

On the Web
  1. Click on the thumbnail photo of the dog in the menu on the left
  2. Click Photo ID
  3. Click on the Choose File button to navigate to an existing photo

The following steps are the same on mobile devices and the web
Adjust the photo
  1. Click on the photo to move it so that the eyes are lined up with the line across 
  2. Click Next in the top right corner
  3. Place a circle on each eye and the triangle on the nose
  4. Click Next in the top right corner, the photo will then be scanned
  5. The new photo will replace the old one as the active ID photo.

To view the Visual Tutorial, click below:

 

 
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