Support Center

Add a Family Member

Last Updated: Nov 26, 2014 04:34PM PST
Members that are added to your account as a Family Member will be considered a Co-Owner of your dog(s), as will you become a Co-Owner of their dog(s).  This means your dog's profile with be linked to both memberships.  This can be helpful of you are unable to reclaim your lost dog but a Family Member is - this will show Proof of Ownership.

On a Mobile Device
  1. Tap the More icon in the bottom right corner
  2. Tap Family Member

​On the Web
  1. Click Family Member in the menu on the left

The following steps are the same on mobile devices and the web
  1. Click the + sign in the top right corner 
  2. Enter the persons name in the Search field and press Enter
  3. Scroll down / locate

  1. Click + Add 
  2. READ the Alert about Co-Ownership
  3. Click Go to agree
  4. Click Cancel to disagree and discontinue
  5. Click Done
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